Last Updated: September 8, 2026
At Snatchwear, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Email address
- Phone/WhatsApp number
- Billing and shipping address
- Order and purchase details
- Payment-related information
- Device and browser information
- IP address
- Website usage and browsing information
- Any information you voluntarily provide when contacting us
We do not intentionally collect sensitive personal information unless it is necessary for providing our services.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm and manage purchases
- Process payments and refunds
- Provide customer support
- Handle returns and exchanges
- Send order confirmations and delivery updates
- Respond to your questions and requests
- Improve our website, products and services
- Prevent fraud, misuse and unauthorized activity
- Maintain business and transaction records
- Send promotional offers and marketing communications where permitted and where you have provided the necessary consent
3. Payment Information
Payments may be processed through third-party payment gateways.
Snatchwear generally does not directly store your complete debit card, credit card, banking password, or other sensitive payment credentials.
Payment information is handled by the applicable payment service provider according to its own privacy and security policies.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand how visitors use our website
- Improve website performance
- Measure advertising and marketing performance
- Provide relevant advertisements where applicable
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Third-Party Services
We may use trusted third-party services to operate our business, including services related to:
- Payment processing
- Shipping and delivery
- Website hosting
- Analytics
- Marketing and advertising
- Customer communication
- Order management
These third parties may have access to information only to the extent necessary to provide their services and are expected to handle information according to applicable laws and their own privacy policies.
6. Marketing & Communications
With your consent or where otherwise permitted by applicable law, we may contact you through:
- SMS
- Phone calls
- Other digital communication channels
You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe/opt-out option.
Transactional messages related to your orders may still be sent when necessary to complete or manage your purchase.
7. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.
8. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to:
- Process and deliver your order
- Process payments
- Provide customer support
- Operate and improve our website
- Prevent fraud or unauthorized activity
- Comply with legal or regulatory requirements
- Protect our legal rights and business interests
Information may also be disclosed if required by law, court order, government authority, or other lawful process.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:
- Processing orders
- Providing customer support
- Managing returns and refunds
- Maintaining transaction and accounting records
- Meeting legal, tax, regulatory and business requirements
- Resolving disputes
When information is no longer required, we may securely delete or anonymize it where reasonably practicable.
10. Your Rights & Contact Us
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or withdrawal of consent where applicable.
To make a privacy-related request, contact us:
Brand: Snatchwear
Email: support@snatchwear.in
WhatsApp: +91 92341 54259
Please include sufficient information to help us verify your request and locate the relevant information.
Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
Changes to This Privacy Policy
Snatchwear may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements.
Any changes will be published on this page with an updated “Last Updated” date.
Thank you for trusting Snatchwear with your information.